Supporting Your Practice

The RCMA provides the support you need to
maintain a successful practice

Practice Management

Mitzi Young, Physician Advocate

RCMA Physician Advocate Mitzi Young is a member of CMA’s Center for Economic Services and is your dedicated physician advocate located here at the RCMA office in Riverside. Mitzi’s knowledge and expertise encompass a wide range of practice management areas including: Operations, Staff Development, Medical and Billing, Collections, Contracting, Accreditation, Personnel and Business Management. RCMA members have unlimited access to Mitzi and all the resources of the RCMA and CMA. Got Questions?  Contact Your Physician Advocate Mitzi Young or (888) 236-0267 Secure Fax: (916) 596-1136. View all CMA Center for Economic Service resources

Schedule Your Free Practice Check-Up with Mitzi Young.

Universal Financial Systems

Universal Financial Systems is a Southern California based financial services company specializing in medical billing & collections, consumer & commercial collections, litigation & judgment collections, accounting services and general business consulting. UFS excels in servicing all specialties and software platforms, EHR implementation and transition and credentialing with all payers. RCMA members receive a complimentary Insurance & Patient Collection Performance Analysis ($300 value), as well as bundled pricing for billing and collection services.  For more information contact George Christidis at (310) 502-3580.

Outpatient Call Solutions

Outpatient Call Solutions is a medical call center for medical practices based in Mexico. Outpatient Call Solutions works as a highly sophisticated and secure tool that seamlessly integrates with your systems remotely, to bring forth customized solutions for your healthcare organization. Due to its location, OCS can provide a wide variety of medical call center services at a lower rate including: inbound and outbound calls, referral coordinators, surgery schedulers, billing, coding, collections and more. RCMA Member Offices receive exclusive member rates and a 60 day free cancellation option. To access this benefit please contact Cristina Villanueva at: or (951) 476-5441. 


DocBookMD Connect, communicate & collaborate with your local medical community all on your iPad or Smartphone. The DocBookMD app is a directory of all Riverside County Physicians along with HIPAA compliant messaging to other RCMA members who are also on the app. Download the app at the iPhone or Android app store, and sign up using your CMA/RCMA ID.  For more information visit

RCMA-Intalare Group Purchasing

RCMA-Intalare Group Purchasing By aggregating RCMA Member purchasing volume as a group we can leverage superior pricing and save money on everything a physician practice buys.
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Enviromerica Save 30% or more on medical waste management and regulatory compliance services and 50% on the Compliance Portal. For more information visit or call (650) 655-2045.

Mayaco Marketing and Internet

Mayaco Marketing and Internet offers discounted website development services for their practices. For more informations visit or call (209) 957-8629.


Reimbursement Help Center: Trouble getting paid? Contact Your RCMA CMA Center for Economic Services Physician Advocate Mitzi Young, (888) 236-0267 Secure Fax: (916) 596-1136.


Payor Contract Analysis: The RCMA encourages physicians to carefully read all contracts as well as proposed contract amendments prior to signing any agreement. To assist physicians with the contract review process, RCMA members have free access to objective written analysis of major health plan contracts. Each analysis is designed to help physicians understand their rights and options when contracting with a third party payor, as well as an understanding of contract provisions that are prohibited by California law.  Review Payor Contract Analysis here.


CMA Practice Resources (CPR): Email newsletter: distributed monthly, this e-publication is a targeted publication providing essential tips and tools to help physicians and their office staff to improve office efficiency and viability. Subscribe to this resource along with others here.


New Physician Resource Guide: RCMA has developed a useful guide for new physicians. The New Physician Resource Guide contains pertinent information on obtaining liability insurance, DEA licensure, NPI number, business license, medical association membership, and other useful information physicians need to begin their practice. This guide is available to RCMA members for free. For more information about this resource, contact Sonya Jackson at RCMA at or (951) 686-3342.


PrivaPlan: The PrivaPlan™ HIPAA Privacy and Security Compliance Online Toolkit is the most efficient, cost-effective way to develop and implement your compliance program. Members receive a discount on the

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