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Webinar: Managing Difficult Employees and Reducing Conflict in the Practice

March 7, 2012 12:15 pm
- March 7, 2012 1:15 pm
RCMA/CMA Webinars
Contact Email: memberservice@cmanet.org
Contact Telephone: (800) 786-4262
Free
Date: 
March 7, 2012 - 12:15pm - 1:15pm

Very few medical or business schools teach hands-on human resources management skills and techniques. This information-packed workshop will teach you the secrets of how to lead, coach and manage difficult employees; set practice values; and reduce conflict in the practice.

You will learn how to:

  • Adopt the strategies, techniques and approaches used by “superstar leaders” to lead, manage and motivate the workers in your practice.
  • Set the three values that employees must perform to obtain a raise or risk termination.
  • Retain your star performers while weeding out your non-performers.
  • How to avoid the most common mistake by adhering to the chain of command.
  • How to implement basic conflict resolution skills.

 

Please click HERE to Register