Jump to Navigation

Webinar: Establishing Expectations for High Performance from Medical Staff

October 17, 2012 12:15 pm
- October 17, 2012 1:15 pm
RCMA/CMA Webinars
Contact Email: memberservice@cmanet.org
Contact Telephone: (800) 786-4262
Free
Date: 
October 17, 2012 - 12:15pm - 1:15pm

Superstar staff members are made, not born. Staff usually rise to the owner or manager’s level of expectations. This webinar will teach physicians/managers how to set high expectations for performance, create monitoring tools to evaluate and reward staff who achieve stellar performance.

Topics include:

  • Creating accountabilities in job descriptions so staff will know from the beginning of employment what is expected of them.
  • Recognizing and implementing different techniques for different personalities to motivate and enhance performance.
  • Using monitoring tools such as Microsoft Outlook’s Task function to track progress on assigned tasks.
  • Praise and rewards to encourage rather than discourage staff.
  • Examples from “best practices” to learn from their success.
  • Setting quarterly goals that stretch, yet motivate staff to higher performance levels and how this makes annual evaluations easier.

 CMA hosted webinars are FREE as a benefit of your CMA Membership.
*Nonmembers are invited to join this webinar for $99*

Webinar Notice: Please register at least one hour before the webinar. If you do not register an hour before the webinar start time, we cannot guarantee your attendance. Questions: 800-786-4CMA (4262)