Topics include:
- Why reinvent the wheel? Where to obtain basic templates to develop policies.
- Why writing patient rights and responsibilities for posting in the reception area, exam rooms, brochures and websites creates good patient relations and reduces conflict.
- Educating patients on financial policies such as knowing their own covered benefits, co-pays, co-insurance, cancellation fees, interest and other policies reduces patient anger and improves practice cash flow.
- How to implement the most effective back office policies and procedures for medical assistants.
- How to obtain staff buy-in for implementing office policies that reduce risk and improve patient safety.
CMA hosted webinars are FREE as a benefit of your CMA Membership.
*Nonmembers are invited to join this webinar for $99*
Webinar Notice: Please register at least one hour before the webinar. If you do not register an hour before the webinar start time, we cannot guarantee your attendance. Questions: 800-786-4CMA (4262)
